Ovaj oglas je istekao 13.11.2023. i više nije aktivan.
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After Sales Technician (m/f)
O poslu
Due to the expansion of our team, we are looking for an enthusiastic and motivated:
After Sales Technician (m/f)
If you are a good problem-solver who enjoys interacting with others, working as a After sales technician could be your ideal choice.
Your Main Responsibilities:
-Be a technical expert on Hansgrohe products
-Provide technical support to all sales channels
-Manage customer claims: provide daily support including answering questions, analyzing problems, and quickly forming solutions
-Resolve technical issues as quickly, efficiently, and cost-effectively as possible
-Establish post sales care after installers and key stakeholders
-Advise customers and our sales teams on best practices
-Work together with our service partner network support
O zaposleniku
-Professional education in a technical field, preferably in plumbing (Secondary degree or higher)
-Fluent in Croatian and English language (Written and oral). Basic knowledge of Slovenian would be a plus
-Minimum 2 years of working experience in a technical sales or technical position (sanitary business experience would be a plus)
-Computer literacy in MS Office / CRM usage / SAP usage would be a plus
-Customer care skills
-Prioritizing, time management and organizational skills
Your benefits:
What can you count on after starting at Hansgrohe? On us! Since we are a reliable and secure employer, offering you individual familiarization, a modern working place and interesting add-ons. Upon qualifications and interests, we offer a personal development plan.
Do you want to be part of it? Then we look forward to receiving your application in English language, stating your earliest possible starting date and your salary expectations no later than 13.11.2023.
Please note that due to the high volume of applications, only shortlisted candidates will be contacted.